Privacy Policy.

Our responsibility for your privacy

At Zenpure, safeguarding your personal data and privacy is our utmost priority. Whether you're an active customer, subscriber, or just browsing our website, this policy is crafted with your protection in mind.

Our role as guardians of your data

When you engage with Zenpure, we act as the "data controllers" of your personal information. This means we bear the responsibility of determining how and why your data is processed.

Your commitments to your privacy

Understanding and adhering to this Privacy Policy is crucial. If you're a customer, we advise reviewing any existing contracts between us, such as the Data Processing Agreement, which may offer further insights into our data handling practices. By providing us with your personal information or that of third parties, you affirm that you have the authority to permit us to process that data as outlined in this policy.

Types of information we collect

• Contact information like names, email addresses, and phone numbers.
• Financial details required for processing payments.
• Metadata associated with your interactions on our platform.
• Activity logs from your visits to our website.

Responsible use of your data

Zenpure utilises your data ethically and within legal bounds, which includes:

• Maintaining the operational integrity of Zenpure, including authentication and payment processing.
• Enhancing our services through product analysis and feature experimentation.
• Providing responsive customer support to address concerns and communicate service updates.
• Dispatching marketing communications only with your explicit consent.

Your rights and privacy options

Your options

• You have the freedom to withhold certain personal data, although this may affect the functionality of our services.
• The option to manage cookies by adjusting your browser settings.
• The ability to opt-out of receiving marketing communications.

Your rights

• Access and rectification of any inaccuracies in your stored information.
• Request a copy of your personal data for portability to another service.
• Demand the deletion of your personal data when it no longer serves its original purpose.
• Lodge a complaint if you believe your privacy rights have been infringed.

Security of your data

Zenpure employs stringent physical, electronic, and administrative safeguards to shield your data from unauthorised access or misuse.

Storage and retention of data

Your information is housed on secure servers and retained only for the duration necessary to fulfill our business and legal obligations.

Third parties and your privacy

While certain third-party services may process your data on our behalf, we only share your information when strictly necessary and with adequate precautions.

Cookies and your privacy

Our website utilises cookies to enrich your browsing experience, although you have the liberty to decline them by adjusting your browser settings.

Contact and questions

Should you have inquiries regarding our Privacy Policy or data handling practices, please don't hesitate to reach out to us at info@zenpure.com.au. We're here to assist you.

At Zenpure, safeguarding your privacy is paramount. We appreciate your trust in entrusting us with your personal data.